Terms of Service

Comprehensive terms for using Memly services

Last Updated: March 7, 2026
Effective: March 7, 2026

1.Basic Terms

1.1 Service Provider

The service "Memly" is an AI-powered flashcard learning platform provided by Kazuki Masuda (hereinafter "Provider").
Address: Aoyama Marutake Building 6F, 3-1-36 Minami-Aoyama, Minato-ku, Tokyo 107-0062, Japan
Proprietor: Kazuki Masuda

1.2 Application of Terms

These Terms of Service ("Terms") establish the rights and obligations between users and the Provider regarding the use of Memly services (including all platforms: Web, iOS, and Android). By using the service, users are deemed to have agreed to these Terms.

1.3 Changes to Terms

The Provider may modify these Terms as necessary. Unless otherwise specified, the revised Terms will become effective upon being displayed on the service. Significant changes will be notified in advance via email or other means.

2.Account Management

2.1 Account Registration

Account registration is required to use this service. Please provide accurate and current information during registration.

  • Users under 13 years of age require parental consent
  • For corporate use, registration must be done by an authorized representative
  • Only one account per person is allowed

2.2 Account Security

Users must properly manage their account authentication information, including passwords, and must not disclose them to third parties. If unauthorized use of your account is suspected, please contact us immediately.

3.Service Use

3.1 License Grant

The Provider grants users a non-exclusive, non-transferable right to use the service in accordance with these Terms. This right is limited to personal and non-commercial learning purposes.

3.2 Prohibited Actions

Users must not engage in the following actions:

  • Actions that violate laws, these Terms, or public order and morals
  • Actions that infringe on the Provider's or third parties' intellectual property rights
  • Actions that interfere with the operation of the service
  • Actions that cause inconvenience to other users
  • Using the service for commercial purposes (except Enterprise plans)
  • Reverse engineering, decompiling, or similar actions

4.AI-Generated Content Intellectual Property

4.1 User Input Data

Users retain all input data (text, PDF, audio, video, etc.) and associated intellectual property rights.

Users grant Memly a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, translate, create derivative works, and display such input for the purpose of providing, maintaining, and improving the service.

4.2 AI-Generated Output

Rights Transfer

Unless otherwise specified in these Terms, Memly transfers all rights it may hold in such output to the user.

User Warranty: Users warrant that such output is either (i) completely original or (ii) properly licensed.

Memly's Usage Rights: Memly retains a non-exclusive license to use, reproduce, improve, and publicly transmit such output solely for service operation and improvement.

4.3 License for Machine Learning Model Training

License for Development and Improvement

Users grant Memly a worldwide, non-exclusive, royalty-free license to use input data and generated content after anonymization and aggregation for the purpose of developing, improving the service, and training machine learning models.

Relationship with Deletion Requests

This license does not extend to parts where deletion is reasonably impracticable or requires excessive effort (such as machine learning model weights, embedding vectors, and other derivatives) based on deletion requests under applicable data protection laws.

4.4 Disclaimer on Copyright Establishment

Important Notice: Generated output may not be copyrightable in certain jurisdictions. Memly does not guarantee the copyrightability of output.

4.5 Third-Party Rights Infringement

Users warrant that their input and output do not infringe on third-party intellectual property rights and will promptly notify Memly if infringement is suspected.

4.6 Deletion and Rights Infringement Response

Upon receiving claims from rights holders, Memly reserves the right to investigate and temporarily suspend or delete the relevant flashcards. Please refer to our copyright infringement policy for detailed procedures.

5.Fees, Payment, and Refund Policy

5.1 Pricing Structure

This service offers a free plan (Trial) and paid plans (Plus, Pro). Prices are displayed in USD and automatically renew monthly or annually.

Current Pricing Plans (As of March 2026)

  • • Trial: Free (with feature limitations)
  • • Plus: $4/month or $36/year ($3/month when billed yearly)
  • • Pro: $8/month or $72/year ($6/month when billed yearly)

5.2 Payment Methods

Payments are made through credit cards (Visa, Mastercard, JCB, American Express), debit cards, PayPal, and other payment services. Payment processing is securely handled through third-party payment processors such as Stripe Inc.

5.3 Refund Guarantee and Cancellation Policy

14-Day Money-Back Guarantee

Eligibility: Users on paid plans

Refund Period: Within 14 days of initial purchase

Refund Conditions: Full refund for any reason

Refund Request:

  • Apply through the contact page within 14 days
  • Refund processed within 5 business days of request
  • Free plan remains available after refund

How to Request: Contact us through the support page

5.4 Plan Changes and Cancellation

Plan changes and cancellations can be made anytime through account settings. In case of cancellation, the service remains available until the next renewal date. No prorated refunds are provided.

5.5Promotions and Discount Terms

🎓 20% Educational Institution Discount

Eligibility and Contract Structure

  • Faculty and staff at accredited educational institutions
  • Teachers contract as representatives and provide account information to students
  • Direct applications from students are not accepted
  • Limited to educational purposes only

How to Apply

  1. Send educational institution verification documents to support (admin@memly.ai)
  2. Photo or scan of faculty/staff ID issued by educational institution
  3. Discount applied after verification (typically within 3 business days)
  4. Teacher contracts and allows students to use the service

Terms of Use

  • One educational institution contract per teacher
  • Cannot be combined with other discounts or campaigns
  • 20% discount applies to all plans
  • Regular rates apply at next renewal if teacher status changes
  • Discount immediately revoked and service suspended if fraudulent documents detected

Termination Conditions

  • May be terminated without notice at the Provider's discretion
  • Plans purchased before termination are not affected
  • Discount immediately revoked if Terms of Service violations detected

Other Promotions

Limited-Time Campaigns:

  • Individual campaigns have dedicated terms of use
  • Discount rates, applicable periods, and eligible plans vary by campaign
  • Special conditions and restrictions announced on campaign pages or via email

Referral Program:

  • Details announced separately when implemented
  • Benefits may be provided to both referrer and referee
  • Fraudulent use prohibited; account suspension may result if detected

Important Notes on Promotion Use

  • Fraudulent use or false declarations violate the Terms of Service
  • Fraudulent acquisition or duplicate application through technical means is prohibited
  • Account suspension and legal action may result if violations are confirmed

Cookie Policy

6.1 Use of Cookies

We use cookies and similar technologies to provide, improve, and secure our services. Cookies are small text files that websites store on your device.

6.2 Types of Cookies

Essential Cookies

Cookies essential for basic service functionality (maintaining login status, etc.)

Functional Cookies

Cookies for enhanced functionality such as remembering user preferences and language settings

Analytics Cookies

Cookies for analyzing and improving service usage (Google Analytics, etc.)

6.3 Cookie Management

You can refuse cookies through your browser settings, but this may prevent some features from functioning properly. Please refer to your browser's help section for details.

Data Processing Terms

7.1 Legal Basis for Data Processing

We process personal data in accordance with applicable data protection laws based on the following legal grounds:

  • Performance of contract (to provide services)
  • Legitimate interests (to improve services and ensure security)
  • Consent (for optional processing such as marketing)
  • Legal obligations (when required by law)

7.2 International Data Transfers

To provide our services, we may transfer your data outside of Japan (to the US, EU, etc.). When transferring to countries without adequacy decisions, we implement appropriate safeguards such as standard contractual clauses.

7.3 Data Retention Period

  • Account Information: 30 days after account deletion
  • Learning Data: 90 days after account deletion
  • Payment Information: As required by law (typically 7 years)
  • Log Data: 2 years from collection

7.4 Your Rights

Under applicable laws, you have the following rights:

Right of Access

Right to request disclosure of personal data we hold

Right to Rectification

Right to request correction of inaccurate personal data

Right to Erasure

Right to request deletion of personal data

Right to Data Portability

Right to request transfer of data

8.Intellectual Property

8.1 Our Intellectual Property

Intellectual property rights (copyrights, trademarks, patents, etc.) related to this service belong to us or legitimate rights holders. Users must not infringe on these rights.

8.2 User Content

Intellectual property rights for content uploaded by users to this service remain with the users. However, we have the right to use such content to the extent necessary for service provision.

Disclaimers and Limitation of Liability

9.1 Service Provision

We provide this service "as is" and do not guarantee the completeness, accuracy, or usefulness of the service. We are not liable for damages resulting from service interruptions, suspensions, or terminations.

Consumer Protection Considerations

However, this does not apply to damages caused by our intentional or gross negligence, or damages where exemption is not permitted under consumer protection laws. We do not intend to limit legitimate consumer rights.

9.2 Limitation of Liability

Our liability, regardless of legal grounds including breach of contract or tort, is limited to the total amount of fees paid by the user to us in the preceding 12 months. We are not liable for indirect damages or lost profits.

Reasonableness of Limitations

Basis for Limitation: This service is a learning support service provided at relatively low monthly fees, and liability limitations are within reasonable scope necessary for business continuity.

Consumer Protection: Under consumer protection laws, clauses that unilaterally disadvantage consumers may be invalidated.

Exceptions: These limitations do not apply to our intentional misconduct, gross negligence, or damages related to life or bodily injury.

9.3 Priority Application of Consumer Protection Laws

Consumer Rights Protection

Consumer protection laws apply with priority in contracts between consumers and businesses:

  • Invalidation of unfair contract terms
  • Right of cancellation (cancellation due to misunderstanding or confusion)
  • Cooling-off and other consumer protection provisions

Important: If any provision of these Terms conflicts with consumer protection laws, the consumer protection laws prevail.

10.Governing Law and Jurisdiction

10.1 Governing Law

These Terms are governed by and construed in accordance with the laws of Japan. If there are mandatory provisions such as consumer protection laws, those provisions prevail.

10.2 Jurisdiction

Disputes relating to these Terms shall be subject to the exclusive jurisdiction of the Tokyo District Court as the court of first instance. However, this does not apply if jurisdiction is recognized in the consumer's place of residence under consumer protection laws.

Export Controls and Legal Restrictions

Compliance with Export Control Laws

This service is provided in compliance with export control laws of various countries.

  • Technology Classification: This service is not subject to advanced technology export restrictions
  • Encryption Technology: The encryption technology used is at general commercial level and does not require special export permits
  • AI Technology: Educational support AI functions that do not include technology capable of military diversion

Restrictions on Sanctioned Countries and Regions

Service use is restricted from the following countries and regions:

  • Countries sanctioned by the US Treasury Department's Office of Foreign Assets Control (OFAC)
  • Countries and regions regulated under Japan's Foreign Exchange and Foreign Trade Act
  • EU sanctioned countries and regions
  • Other countries and regions subject to international sanctions and embargoes

*Sanctioned targets change according to government policies; please check the latest sanctions lists

User Obligations

Users agree to and are required to comply with the following:

  • Prohibition of access and use from sanctioned countries and regions
  • Prohibition of use by sanctioned individuals and organizations
  • Prohibition of use for military purposes, terrorist activities, or other illegal acts
  • Compliance with re-export restrictions on service technology and data

Important Notice

If use from sanctioned countries/regions or regulatory violations are confirmed, we may suspend service provision without notice and report to relevant authorities. Please confirm that your residence/nationality is not subject to sanctions before using the service.

AppApple App Store Subscription Terms

Auto-Renewable Subscriptions

Paid plans on iOS Memly are offered as auto-renewable subscriptions through the Apple App Store. The following terms apply:

  • Payment will be charged to your Apple ID account at confirmation of purchase
  • Subscription automatically renews unless cancelled at least 24 hours before the end of the current period
  • Your account will be charged for renewal within 24 hours prior to the end of the current period
  • If you purchase a subscription during a free trial, the unused portion of the trial will be forfeited

Managing & Cancelling Subscriptions

You can manage and cancel auto-renewal through the following steps:

1

Open the Settings app on your iPhone

2

Tap your name (Apple ID)

3

Tap "Subscriptions"

4

Select Memly and tap "Cancel Subscription"

Important Notes

  • • Deleting the app alone does not cancel your subscription
  • • After cancellation, you can continue using the service until the end of your paid period
  • • Refunds for App Store purchases are subject to Apple's refund policy

Account Deletion

How to Delete Your Account

You may delete your account and terminate your use of the service at any time through the following methods:

  • In-app: Settings > Account > Delete Account
  • Email: Send a deletion request to admin@memly.ai

Effects of Deletion

  • • A 30-day grace period allows account recovery after deletion request
  • • After the grace period, account and learning data are permanently deleted
  • • App Store subscriptions must be cancelled separately through Apple Settings
  • • Data required by law (payment records, etc.) is retained for the legally mandated period

End User License Agreement (EULA)

License Scope

The Provider grants you a revocable, non-exclusive, non-transferable, limited license to use the Application on Apple-branded devices that you own or control, subject to the Usage Rules set forth in the Apple Media Services Terms and Conditions.

Maintenance and Support

The Provider is solely responsible for providing maintenance and support services for the Application. Apple Inc. has no obligation whatsoever to furnish any maintenance or support services.

Third-Party Beneficiary

You acknowledge and agree that these Terms are concluded between you and the Provider only, and not with Apple Inc. However, Apple Inc. and its subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance, Apple Inc. will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

Product Claims

The Provider, not Apple, is responsible for addressing any claims relating to the Application, including but not limited to product liability claims, any claim that the Application fails to conform to applicable legal or regulatory requirements, and claims arising under consumer protection or similar legislation.

Intellectual Property Claims

In the event of any third-party claim that the Application infringes that third party's intellectual property rights, the Provider, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such claim.

Contact Us

For questions or inquiries about these Terms, please contact us at:

Memly

Proprietor: Kazuki Masuda

Email: admin@memly.ai

Address: Aoyama Marutake Building 6F, 3-1-36 Minami-Aoyama, Minato-ku, Tokyo 107-0062, Japan